What to Do After a Car Accident in New Braunfels, Texas

September 15, 2026 | By Lorenz & Lorenz Accident & Injury Lawyers PLLC
What to Do After a Car Accident in New Braunfels, Texas

What to do after a car accident in New Braunfels comes down to what you say, what you keep, and what you sign. Lorenz & Lorenz practices from Austin and builds Comal County crash files around these three factors.

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Who Do You Talk To First After a Car Accident in New Braunfels?

The officer, then your own insurer. Everyone else waits until a doctor has looked at you, including the records unit and any body shop wanting authorization to start work. New Braunfels car accident steps to take immediately involve prioritizing these calls.

The Officer Writing the Report

closeup of two car accident.

Provide the facts and stop there. A roadside guess about speed or fault ends up in a document attached to your claim. Ask how to request a copy once the report is filed.

Your Own Insurance Company

Most insurance policies require prompt notice, regardless of who caused the wreck. Reporting the collision can preserve your own uninsured motorist (UM) coverage if the other driver lacks sufficient insurance. Notice is not an admission of fault.

Proof of Insurance You Can Ask For

Most people wait for the police to collect it. Under Texas Transportation Code Section 601.053, a driver must show evidence of financial responsibility to a peace officer or to a person involved in the collision, which includes you. Photograph the card rather than copying numbers by hand.

New Braunfels Car Accident Steps, Not to Take

New Braunfels car accident claims usually fall apart in the quiet weeks after, when nobody is chasing anything:

  • Treatment that starts three weeks late
  • Photos of a car already repaired
  • A witness nobody called back
  • Bills paid without keeping receipts

A New Braunfels, TX car accident checklist should cover prompt medical evaluation, photographs of the crash scene, and an early consultation with an attorney.

The 15-Day Clock on Your Side

Reporting a claim starts a timetable. Under Texas Insurance Code Section 542.055, an insurer has 15 days from notice to acknowledge the claim, begin investigating, and request everything it wants from you.

Witnesses Who Leave Before Police Arrive

Witnesses disappear once the scene clears. A name and phone number on the spot beats tracking someone down months later.

Writing Down What You Cannot Photograph

Missed shifts, canceled plans, and the days you could not manage leave no marks on a bumper. A dated note each evening turns those into a record an adjuster has to answer. Date every entry, including the good days.

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Common Causes of Personal Injury Claims in New Braunfels, Texas

Specifically, a car accident is one of the most common types of personal injury claims we handle in New Braunfels, and the fault fights repeat. Under Texas Transportation Code Section 545.153, a driver who passes a yield sign without stopping and then collides has produced prima facie evidence of failing to yield.

Prima facie evidence means the collision is treated as proof of the failure unless the driver shows otherwise. Rear-end hits on Loop 337 and left turns off Common Street fill out the rest.

What Are You Actually Signing?

Insurance paperwork arrives quickly and can seem harmless, though some forms limit your options once signed. Let us review these before you sign:

Front of blue color car big damaged and broken by accident on city street parking can not drive any more. With copy space for text or design
  • A medical authorization: Broad versions reach years of unrelated records rather than the ones connected to this crash. Narrow the scope and the date range.
  • A property damage release: Some versions release the injury claim, too. Check whether the language extends beyond payment for vehicle repairs before signing.
  • A repair authorization: Signing it can waive a diminished value claim. Check what it says about payment beyond the repair itself.
  • A recorded statement request: Not a form, though it works like one. Your answers become part of the claim record.

Read what the paper covers, not what the caller says it covers. Keep a copy of anything you sign.

Can You Undo a Release After Signing It?

No, not in the ordinary case. A release is not a formality. A written agreement that settles a dispute is enforceable the same way any other written contract is, and regret is not a ground for reopening one.

FAQs: What to Do After a Car Accident in New Braunfels

Callers ask these once the forms start arriving. A look at your actual paperwork beats any general answer.

Does the Body Shop Estimate Affect My Injury Claim?

Only indirectly. A low repair estimate gets used to argue the impact was minor, so keep the photos that the estimate leaves out. An estimate prices the panels a shop plans to replace, not the force that reached the people inside, and modern bumper covers absorb an impact while hiding what happened behind them. Photograph the underside, the frame, and the interior before any work starts.

Can I Ask For a Different Adjuster?

You can request one, though carriers rarely reassign a file on request alone. Put the concern in writing anyway. Escalating to a supervisor works more often. A written record of what went wrong is useful later regardless of whether the reassignment happens, because delays and shifting positions become part of the claim file.

Does a Company Car Change Who Pays?

Often. When someone drives for work at the time of a crash, the employer's commercial policy may respond alongside the driver's own coverage. Ask what the driver was doing. Whether the driver was acting in the course of employment turns on what the trip was for, not who owns the vehicle, so a delivery run counts while a personal errand on the way home usually does not. Dispatch records and route logs settle it faster than either driver's account.

What if I Moved Away Before Settling?

The claim follows you. Texas law still governs a wreck that happened here, and a New Braunfels, TX car accident checklist matters more from another state. Records requests, signatures, and medical updates all happen by phone, email, and mail, so distance changes the logistics rather than the claim itself.

Does It Matter Who Called 911?

Not for fault. It can matter for timing, since the call log fixes when the collision happened. That timestamp anchors everything built afterward, from how quickly you sought treatment to whether a driver's account of the sequence holds up, and it is one of the few records nobody can revise later.

The Shortest Call You Will Make Today

Ted Lorenz, Personal Injury Lawyer
Ted Lorenz, Personal Injury Lawyer

Nobody enjoys the first phone call, so we keep it brief. Tell us the date, the road, and whether a doctor has seen you, and a New Braunfels car accident lawyer can help you handle the next steps from there.

A case review costs nothing and someone is available to take the call around the clock. Call Lorenz & Lorenz at (512) 477-7333 or contact us online.

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