Austin Bad Faith Insurance Attorney
When you purchase a health or auto insurance policy, you expect to be able to use it if you get sick or get into a car accident. You certainly do not expect your insurer to act in bad faith and make it extremely difficult for you to access the money you need to pay for medical care or vehicle repairs. Unfortunately, this nightmare scenario happens to countless policyholders in Austin every single year.
If you should ever find yourself on the receiving end of an unexpected delay or denial of payment from your insurance company, don’t panic. You may be able to claim the money you deserve by filing a lawsuit against your insurer. The Austin bad faith insurance experts here at Lorenz & Lorenz, LLP can help you do just that.
Why You Should Hire a Lorenz & Lorenz, LLP Bad Faith Insurance Attorney
At Lorenz & Lorenz, LLP, we believe that insurance companies should live up to their side of the bargain. When you hire our legal team to represent you in your bad faith insurance case, we will:
Provide You with Sound Legal Advice and Guidance
As you work your way through your bad faith claim, you will have to make a lot of tough decisions. These choices can have a huge impact on the eventual outcome of your case – so it is essential that you make the right moves at the right times.
Our attorneys have worked on countless bad faith claims in the past. As such, we understand how to tackle just about any tricky situation that may arise during your case. Whenever you aren’t quite sure what to do, you can count on us to provide you with expert advice and guidance.
Discuss Your Claim with Your Insurance Company
When you hire the Lorenz & Lorenz, LLP team to work on your bad faith claim, we will almost immediately begin discussing the matter with your insurance company. We usually use these discussions to learn more about your insurer’s reasons for denying your claim or delaying the release of your funds.
Once we have a better understanding of your insurer’s thought processes, we can then decide how to move forward with your case. In some instances, it may make sense to threaten further legal action if your funds are not released immediately. In others, it may be more prudent to try to negotiate a compromise with the insurer.
Represent You in Court
If the insurer is unwilling to approve your case or agree to any kind of compromise, you will almost certainly need to take your case to court. There, a judge or jury will decide if you are entitled to a payout and how large your check should be.
Our experienced trial lawyers have represented countless clients in courtroom battles against Texas insurance companies. As such, we understand how to craft an argument that will resonate with the judge and jury. With one of our lawyers by your side in court, you can be confident that you will receive a fair hearing.
The attorneys here at Lorenz & Lorenz, LLP have been helping the people of Austin file bad faith claims against their insurers for years. If you would like to have us represent you in your fight, just give us a call and set up an initial consultation with a member of our legal team.
Understanding the Responsibilities of Insurance Companies in the State of Texas
The insurance industry in the state of Texas is highly regulated. Companies that wish to stay out of trouble with the state government must adhere to the rules and regulations outlined in the Texas Insurance Code.
When processing insurance claims, companies must pay special attention to section 541.060 of this rulebook. This entry details the actions that they are obliged to take when one of their policyholders submits a claim.
Section 541.060 of the Texas Insurance Code explains that, when processing a claim, insurers must:
- Attempt, in good faith, to offer a fair and equitable settlement
- Approve or deny payment on a claim in a timely manner
- Provide a reasonable explanation for the denial of an insurance claim
- Not require a claimant to provide their federal income tax returns before releasing payment
- Not misrepresent facts about the claimant’s insurance coverage
Insurance companies who violate one or more of the rules outlined in section 541.060 of the Texas Insurance Code are said to be acting in bad faith.
If you believe that your auto insurance company or health insurance company is failing to live up to its responsibilities under the law, please reach out to the Lorenz & Lorenz, LLP legal team in Austin, TX, as soon as possible. We may be able to help you hold them accountable for their actions.
Signs That an Austin Insurance Company is Acting in Bad Faith
Most people only interact with their insurance company once or twice per year – usually when it is time to renew a policy. As such, when filing an insurance claim, it can be difficult to know whether the process is operating normally or if the insurer is acting in bad faith.
If you notice any of the following signs during your claims process, there is a good chance that your insurer is behaving improperly:
Trying to Strongarm You into Accepting a Settlement
When your insurance company offers you a settlement, they should give you some time to decide whether or not you would like to accept it. If they attempt to coerce you into agreeing to a settlement immediately, they may be trying to short change you.
Closing Your Case Suspiciously Quickly
After receiving a claim, insurance companies usually take a few days to carry out an investigation before releasing payment.
If your insurer tries to close your case within hours of receiving it, they may be attempting to hide something.
Refusing to Answer Your Emails or Phone Calls
When you file an insurance claim, you will most likely receive the contact information of the adjuster who will be handling your case. If this individual is unwilling to return any of your calls or emails, they may be behaving inappropriately.
Denying Your Claim without Explanation
If your insurance company decides to deny your claim, they are legally obliged to provide you with a valid reason for doing so. Should they fail to provide such a reason, they may be attempting to illegally withhold your much-needed compensation.
If you think that your insurance company may be acting in bad faith, please do not hesitate to contact the Lorenz & Lorenz, LLP team. Our Travis County personal injury lawyers are always ready, willing, and able to fight back against your insurer on your behalf.
Examples of Bad Faith Actions Performed by Texas Insurance Companies
Insurance companies often claim that their main objective is to protect the financial interests of their policyholders. However, their bad-faith actions often work in direct opposition to this stated goal. A brief list of some of the most common bad faith actions performed by insurers in the state of Texas would include:
- Refusing to honor a claim
- Failing to adequately investigate an insurance claim
- Unnecessarily delaying an investigation into an insurance claim
- Deliberately avoiding contact with a policyholder
- Failing to disclose important facts about a policy or claim
Has your insurance company denied your claim for reasons that don’t quite make sense? If so, you may be able to file suit to get the compensation you need and deserve. To get started, just give our Austin law office a call and set up a free consultation with one of our experienced attorneys.
Punitive Damages in Texas Bad Faith Insurance Claim Cases
In most instances, an insurance company that delays or denies payment of an insurance claim may be sued for their negligent behavior. If their bad faith actions were performed with the intention of causing harm to their policyholder, they may also be liable for punitive damages.
In determining whether or not a plaintiff is eligible for punitive damages, and how much money they should receive, Texas courts typically consider:
- The level of personal or financial hardship caused by the insurer’s bad faith actions
- The length of time that the insurer continued to act in bad faith
- The insurer’s attempts to hide their bad faith actions
To find out if you may be eligible for punitive damages, all you need to do is set up a free consultation with a Lorenz & Lorenz, LLP bad faith insurance lawyer. We would be happy to review your wrongfully denied insurance claim and let you know more about the compensation that might be available to you.
Searching for an Austin Bad Faith Insurance Attorney? Contact Lorenz & Lorenz, LLP Today
Is your insurance company making it unnecessarily difficult for you to receive the compensation you deserve? If so, please contact the knowledgeable insurance lawyers here at Lorenz & Lorenz, LLP as soon as possible. Our law firm has been helping Central Texas residents hold their insurance companies accountable for years, and we would love to do the same for you.